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Ahead of the inaugural Public Sector IT Project Management Summit 2017 we chat to Bryan Williams, Chief Knowledge Officer (CKO) at Service NSW. Service NSW is a state government initiative that delivers over 800 transactions, from driver licenses to birth certificates and seniors cards.
In this Q&A Bryan shares with us details of Service NSW’ scalable knowledge system that is simultaneously streamlining operations, improving project delivery efficiency and increasing the front end user experience.
Ensuring operational efficiency and organisational effectiveness is of the utmost importance for any organisation, but especially for those within the public sector whom are often constricted by tight budgets and are under scrutiny by the population’s they represent.
In a bid to ensure effective delivery and integration of IT projects within operations, the Public Sector is turning to the Private Sector for organisational best practice.
Ahead of the inaugural Public Sector IT Project Management Summit 2017 we explore Telstra’s corporate-wide project management strategy in this Project Management Institute White Paper, that outlines the importance of culture, collaboration and communication in preparing your organisation for efficient IT project management delivery.
Ahead of the inaugural Public Sector IT Project Management Summit 2017 we chat to Kamal Jogia, Deputy Chief Innovation Officer and Director of Performance and Assurance at AUSTRAC. In this article Kamal shares with us details of AUSTRAC’s new IT projects and delves into the challenges of updating long-standing legacy systems - including culture change and governance.