30-31 AUGUST, 2017 | Novotel Sydney Central, Sydney, Australia

Monica Ritz

Business Transformation Manager
Department of the Premier and Cabinet

11:30 AM How to setup and run an Agile Project and Unpacking User Centred Design (UCD)

There is much discussion around what project management process is most effective, and many project managers can agree that Agile process is highly preferred.

The importance of knowing how to set up and run an effective Agile process is key to the successful planning, delivery and execution of an IT project.

Additionally, many organisations are to requesting that projects incorporate a user centred design throughout the project thesis. Unpacking a User Centred Design is widely spoken about, however little tangible methods are widely accepted.

Learning Outcomes:
  • Understand exactly what encompasses an Agile process and when to use it for your organisation
  • Practise setting up a project using the Agile process
  • Gain the insights into unpacking a User Centred Design with tangible methods


9:10 AM The Keys to Success for IT Project Management

  • Understanding Agile and User Centred Design (UCD) and it’s rebirth in the public sector. Many departments want to use Agile and UCD, however do we know why and what it actually means?
  • Learning how Agile and UCD differs from the traditional methodologies
  • The importance of change management and the challenge of which process to follow by ensuring a good understanding of what change looks like as a result and getting key users involved early in the process
  • Resistance to change: Understanding how acquiring and developing the right people overcomes the challenges of skills gap, by introducing such strategies as a targeted acquisition program, a specialised mentoring program and a development plan

2:10 PM Change Management

What strategies do you use to achieve real change?
Discuss the resistance to change in the planning, delivery and post implementation of your project and how to overcome it, especially with the strategy of engaging the end user

11:40 AM Expert Panel Discussion: Skills Gap & Workforce Capability – How Do We Get It Right?

With the current digital transformation, the traditional organisational structure has changed.
No longer are IT projects delivered solely by the IT department. This new whole of organisational approach has brought about the need for new skills and a functional approach to project management.
Discussion on:
  • What are the correct skills needed – soft and hard skills
  • How can you acquire the correct people
  • The debate of insourcing (developing your team) verses outsourcing (paying for outside help)

Panel Members:

Check out the incredible speaker line-up to see who will be joining Monica .

Download The Latest Agenda