30-31 AUGUST, 2017 | Novotel Sydney Central, Sydney, Australia

Conference Day One: Wednesday, 30 August 2017

8:30 am - 9:00 am Conference Registration and Welcome Coffee

9:00 am - 9:10 am Opening Remarks from IQPC Australia and the Conference Chair

9:10 am - 9:50 am The Keys to Success for IT Project Management

Monica Ritz, Business Transformation Manager ,Department of the Premier and Cabinet
  • Understanding Agile and User Centred Design (UCD) and it’s rebirth in the public sector. Many departments want to use Agile and UCD, however do we know why and what it actually means?
  • Learning how Agile and UCD differs from the traditional methodologies
  • The importance of change management and the challenge of which process to follow by ensuring a good understanding of what change looks like as a result and getting key users involved early in the process
  • Resistance to change: Understanding how acquiring and developing the right people overcomes the challenges of skills gap, by introducing such strategies as a targeted acquisition program, a specialised mentoring program and a development plan

Monica Ritz

Business Transformation Manager
Department of the Premier and Cabinet

9:50 am - 10:30 am Showcasing the Success Story from the University of Adelaide: A Case study

Kerrie Campbell, Deputy CIO,University of Adelaide
  • Learn how the University of Adelaide implemented a hybrid methodology of Heart of Agile in combination with other processes to increase their the annual number of projects (17 in 2013 – to 47 in 2017)
  • Understand how the organisation was able to give back an estimated 2.5 million AUD through utilising their new processes via driving for excellent cultural change with a proper customer centric deign

Kerrie Campbell

Deputy CIO
University of Adelaide

10:30 am - 11:00 am Thought Leadership Session –

11:00 am - 11:30 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations.
Bring your business cards!


12:00 pm - 12:30 pm Thought Leadership Session –

12:30 pm - 1:10 pm Body of knowledge: People, Process and Methodology, Technology & Governance – System Enhancement Case Study NSW

Bryan Williams, Chief Knowledge Officer,Service NSW
In this presentation you will hear the journey of morphing from strategy, planning and enablement to delivery, operations and transformation. Bryan will express how achieving a sustainable and scalable knowledge eco-system is central to achieve the unknown concepts to produce quality products and services.
  • An overview of the success of how Service NSW has a knowledge eco-system (people, process, technology and governance)
  • Insights into the key to project excellence through benefits analysis and the Agile process
  • Understand how the economics of scale affect IT project management and the opportunities to learn around scale

Bryan Williams

Chief Knowledge Officer
Service NSW

1:10 pm - 2:10 pm NETWORKING LUNCH

2:10 pm - 2:50 pm Interactive Discussion Group: Overcoming the challenges to the Successful Delivery of IT Project Management

In 2017, not only will you hear peer-to-peer led case studies and best practice, you will also receive focused thought leadership and insight into the future of IT project Management in Australia. How will the IDGs run?
  • The entire audience will break up and choose IDGs based on which topics are most relevant and interesting to them
  • Each IDG is set in a roundtable format and will be facilitated by a thought leader in the space
  • Each delegate will have the opportunity to select 2 topics and will rotate between their choices every 30 minutes
  • Discussion groups are kept small to ensure all delegates get the opportunity to ask their most pressing questions, ensuring a perfectly tailored experience

Table 1

2:10 pm - 2:50 pm Project Management Processes
Kerrie Campbell, Deputy CIO,University of Adelaide
With the myriad of Project management Processes available, which one do you choose and why?
Discuss your decision making criteria and process behind these decisions. Discuss the drawbacks and the incentives for each major process?

Kerrie Campbell

Deputy CIO
University of Adelaide

What strategies do you use to achieve real change?
Discuss the resistance to change in the planning, delivery and post implementation of your project and how to overcome it, especially with the strategy of engaging the end user

Monica Ritz

Business Transformation Manager
Department of the Premier and Cabinet

Table 3

2:10 pm - 2:50 pm Digital Transformation/ Disruption
Kamel Jogia, Deputy Chief Innovation Officer, Director, Performance and Assurance,AUSTRAC
With the change from paper to digital and electronic systems and the simultaneous drive by the customers want for digital User Interface (UI), challenges around implementing these new IT projects emerge.
Discuss your specific challenges for the delivery of IT projects from a project management standpoint

Kamel Jogia

Deputy Chief Innovation Officer, Director, Performance and Assurance


3:15 pm - 3:40 pm An International Perspective of the ISO Standards, from the Australian Institute of Project Management

Michael Young, Director,Australian Institute of Project Management
  • Understanding the changing nature of PMOs and the fluctuation of their success in different organisations
  • Benchmark your organisation against the international certifications such as the ISO international standards
  • Learn the strategies behind good governance and the inhibitors to successful IT Project Delivery
  • Overcome risk through proven risk management/analysis strategies for identification and mitigation of adverse scenarios

Michael Young

Australian Institute of Project Management

3:40 pm - 4:20 pm Managing Projects in the World’s Remotest Location

Amanda Gildea, ICT Manager,Australian Antarctic Division
In this session you will learn how IT projects are delivered in the remotest location in the world – the Australian Antarctic. The session will provide an overview with a rationale for why Antarctica and an of the Australian Antarctic Division’s operations. Furthermore, the specific challenge of managing the world’s most Remote Projects.

  • Learn from an interesting and unique case study of different IT projects ranging from a network Segmentation project to a bandwidth upgrade project in the remote Australian Antarctic
  • Gain insights into identifying and managing positive and negative stakeholders around IT project management 
  • Understand the ICT Security and the fine line between useability and Security 

Amanda Gildea

ICT Manager
Australian Antarctic Division

4:20 pm - 5:30 pm Champagne Solutions Clinic

This champagne solutions clinic will encourage you to further identify, benchmark, and analyse the key issues and challenges around IT Project Management in the Australian Public Sector. Delegates will discuss their most pressing challenges and one member of the roundtable will present back to the group with their findings. Grab a glass of bubbly and discuss the issues whilst forming relationships with influential experts.